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My research topic “Expectation AssignmentTutorOnline

 
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ADVANCED APPLIED MANAGEMENT-MGT737 18/19

PROGRESS REPORT 1

AssignmentTutorOnline

ASHA DEVI ARUNLAL
13484293
Lecturer: Sam Young
Supervisor: Apekshi Jayawardena
NMIT, NELSON

 
 
Contents

  • Introduction.
  • Section One: Secondary Research.
  • Section Two: Primary Research.
  • Section Three: Emphasis Changes.
  • Other Information.
  • Coming week plan.
  • Actual plan thus far (July 1st to July 29).

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Introduction

My research topic “Expectation vs. Reality: A study on International Student’s satisfaction and their settlement experiences at NMIT, Nelson, New Zealand” aims to look into the extent of study satisfaction and the settlement experiences among International Students at NMIT. Through this research, I aim to provide some insights to the NMIT management in addressing various issues that could help in improving student satisfaction.This topic is something that I really have interest to research and hence decided to continue with the same topic that I have chosen for Research Methods Course. In this Progress Report One, I have tried my best to include whatever I could, within the time frame. As I do not having any previous experience in conducting, most of the time were spent to read books and other journal articles to gain in depth knowledge about how to conduct research, Types of secondary data, How to find relevant articles for review. In regards to the primary research, more time is required to develop survey questions and hence not many details are included in this progress report, expect refining research objectives and aims as it takes the level of an Applied Management path.

Secondary Research

In my research secondary research can include secondary data, literature review and conceptual frame work.

Secondary data

Even if I had a basic understanding about what is secondary data from the Research Methods class and Applied Management class, it was necessary for me to know the relevant and credible sources that I can go through to collect secondary data. I have gone through certain e books, library guides about secondary research. Among which I felt the e book “Research Methods in Management” by Geoff Lancaster more useful. I have gained the following information from it that can be used as an introduction for the secondary data research section.

External secondary data will be selected from different categories as follows.

  • Published Secondary Sources

I can select secondary data from the following published sources related to International Students satisfaction and their Experiences.

  • Academic Books

  • Journal articles

  • Published Market reports

  • Directories and Indexes

  • Government publications

  • Reports from research bodies, professional bodies and trade associations

  • Company reports

  • Chamber of Commerce reports

  • Credible newspapers and press releases.

  • Syndicate Secondary data

This involves purchasing data from organizations that conduct surveys for Organizations. In my research, I will not be depending on syndicate secondary data.

  • Computerized Secondary databases

  • Bibliographic data bases

Through bibliographic data bases, I can access relevant citations and abstracts of articles in journals, newspaper research, and technical reports and so on. New Zealand Longitudinal business data base (LBD).

  • Numeric data bases

This includes relevant statistics and Numerical information relevant to the study. In my study, I can use relevant data from StatsNZ, Euro monitor, International Student Barometer etc.[ CITATION Geo05 \l 1033 ]

I have found two relevant secondary data that comes under numeric data base is shown below.

Source: International Student Barometer, 2015.

As per the results published by the International Barometer, Australia and New Zealand have better levels of student satisfaction with the learning environment for international postgraduates on research degrees than for those on taught degrees. But while considering the taught courses, UK backs the first place [ CITATION Min16 \l 1033 ]

Source: International Student Barometer, I-graduate (2015)
While comparing with the key competitors in Export Education among undergraduate students’ satisfaction, the UK has higher satisfaction rate. New Zealand backs fifth place pertaining to Overall ranking. New Zealand is recommended in fifth place for International Education [ CITATION Ros16 \l 1033 ]

Literature Review

Conducting a literature review is important for the research as it aims mainly to create a back ground for the research [ CITATION Dia \l 1033 ]

Thematic review is used for my research and it has already identified five main themes as explained in the literature review assignment. They are as follows.

“Trends in Export Education Sector
Impact of culture on student adjustment
International student’s experiences in New Zealand
Settlement experiences
Expectations and gaps in perception of International Education in New Zealand”.
But after spending some more time I have thought to replace settlement experiences with International student satisfaction and settlement experiences. Some articles related to this theme are discussed below.
A study that examined the student’s satisfaction mainly focused on factors such as “teachers’ expertise, courses offered, learning environment and classroom facilities”. A five point likert scale was the research instrument used. 350 students were selected from private and public sector universities. The results revealed that “teachers’ expertise, courses offered, learning environment and classroom facilities”. Teachers’ expertise was seen as the most important factor. Hence this attribute can be considered very important for Educational institutes while taking care of international students (Rahman and Butta, 2010)

The level of student satisfaction with the welfare services was determined at Imam Khomeini International University of Qazvin. Data was collected using a questionnaire comprising of 11 questions. Data was analyzed using SPSS software and Cronbach’s alpha index. The results indicate that students’ were dissatisfied with the welfare services and has recommended improving those services to improve student satisfaction (Motefakker, 2016).

A descriptive research that was conducted at Veer Narmad South Gujarat University that assessed international student’s satisfaction. The sample size was 29. Structured Questionnaire was used as the method of data collection. The study results shown that the students were dissatisfied with majority of the services. Particular attention was recommended to increase the student’s satisfaction (Nuamah, 2017).

An article that evaluated the extent of international student satisfaction with various dimensions such as “university experiences related to their arrival, living, learning, and support service experiences”. The study evaluated survey results collected by International Student Barometer from 45,000 degree-seeking, undergraduate international students at 96 different institutions in Australia, the United Kingdom, and the United States .The results four shown that students overall satisfaction were related to the overall university experience (Ammigan and Jones, 2018).

A paper that explored ten in depth interviews that measured the perceptions of Vietnamese international students about their studying and teaching Experience in Australia. The findings indicate that Vietnamese students struggle with language, assessment, and Western teaching and learning styles. The paper provides recommendation that student’s experiences are very important (Wearring et.al, 2017).

Conceptual Frame Work

Conceptual frame work is used to define a back ground for the research. In my research, I plan to use the conceptual frame work of Kaeveney and Young, 1999. According to them, there are three dimensions such as faculty, advisory staff and classes that contribute to student’s college experience and finally student satisfaction.

The conceptual frame work is illustrated in the form of a diagram below. This can be applied after looking into the various articles pertaining to the research topic and can be developed with the later stages of research.

Primary Research

I chose to use survey for my research. Twenty questions, both open and close ended will be used. In this time frame, I have looked into various similar article questionnaires. The final questionnaire can only be made after analyzing the literature review and conceptual frame work. But after looking into the conceptual frame work, I have thought to ask questions from faculty, advisory staffs and class pattern.

Emphasis Change

Sample Size

I have thought to reduce the sample size to 50.

Certain changes to be made with the Research sub questions.

Research Sub questions

How far NMIT management succeeded in providing good support to International Students?

As this is only progress report 1 more changes to be expected in the coming weeks.

Other Information

I am conducting research for the first time and I had to spend lot of time to read and understand about the research process, its terminologies. As I was having so stressful days with Exam results and my health issues, Vacation and less time I was not able to get to know correct APA referencing. Also I was not able to concentrate fully on to it. Still I have tried my best to it.

Coming Weeks Plan

Task

Contact

Due date

Status

Narrowing down and elaborating research topic

Finalizing research aims, objectives and sub questions

Finding articles and completing two more themes for literature review

Finding out relevant data for secondary research

Writing down progress report 2

Apekshi Jayawardana

01/08/18
02/08/18
02/08/18
02/08/18
04/08/18

To be completed

To be completed

To be completed

To be completed

To be completed

Actual plan thus far (July 1st to July 29)

Task

Contact

Due date

Status

Read relevant books, journal articles to gain basic understanding about research.

Searching topics for research

Emailed Sam about continuing with the same topic of Research Methods

Met with Apekshi Jayawardana and discussed about the research topic

Searching relevant reviews for International student satisfaction Theme

Searching appropriate conceptual frame work

Searching secondary data

PR 1 submission

Internet

Internet

Sam Young

Apekshi Jayawardana

Internet

19/07/18
21/07/18

24/07/18

27/07/18

24, 27, 28, 29/07/18

29/07/18

29/07/18

30/07/18

Completed

Completed

Completed

Completed

To be completed

To be completed

To be completed

To be completed

BIBLIOGRAPHY

Butta.Z.E, Rehman U.K (2010), A study examining the student’s satisfaction in higher education,

Procedia – Social and Behavioral Sciences, 2(2), pp. 5446-5450, retrieved from: https://doi.org/10.1016/j.sbspro.2010.03.888

Motefakker.N.(2016). The Study of the Level of Satisfaction of the Students of the Faculty of Social Sciences with Welfare Services of Imam Khomeini International University of Qazvin. Procedia Economics and Finance.(36).Retrieved from: https://doi.org/10.1016/S2212-5671(16)30052-1

Nuamah, P. (2016).International Students’ Satisfaction: Assessing the Determinants of

Satisfaction.Higher Education for the Future .4(1) 44–59DOI: 10.1177/234763 116681213

Ammigan.R, Jones.E, (2018).Improving the Student Experience: Learning from a Comparative Study of International Student Satisfaction. The International Education Journal: Comparative Perspectives .14(1).pp. 71-89. Retrieved from: https://doi.org/10.1177/1028315318773137

Wearring. A et.al (2016). The international student’s experience: An exploratory study of students from Vietnam. Retrieved from: https://files.eric.ed.gov/fulltext/EJ1070479.pdf

Lancaster, G. (2005). Secondary Data Research . In G. Lancaster, Research Methods in Management (pp. 87-89). Oxford: Elseveir.
Lowe, R. (2016, June 2). International higher education in facts and figures. Retrieved July 29, 2018, from https://www.universitiesuk.ac.uk: https://www.universitiesuk.ac.uk/blog/Pages/international-higher-education-in-facts-and-figures.aspx
Minsky, C. (2016, March 1). Where are international postgraduates most satisfied? Retrieved July 28, 2018, from https://www.timeshighereducation.com: https://www.timeshighereducation.com/student/news/where-are-international-postgraduates-most-satisfied
Redley, D. (n.d.). The Literature Review: A Step-by-Step Guide for Students. In D. Redley, Literature Review .

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