CIPD Level 5

March 21, 2019

Unit Assessment: CIPD Level 5 Implementing coaching and mentoring (5ICM)

AssignmentTutorOnline

Unit Type: Optional                                                                               Credit Value: 6

Background to Unit

The purpose of this unit is to develop the learners’ understanding of both coaching and mentoring and of the potential value of both practices within organisations. The unit will also provide opportunities for the learners to enhance their coaching and mentoring skills. The unit begins by exploring and differentiating between the concepts of coaching and mentoring. The benefits for different stakeholders including the coach/coachee and mentor/mentee will be explored. The unit goes on to look at different models of implementing coaching and mentoring in organisations, the role of line managers in both the practices and the factors that all need to consider before implementation. The unit provides the learners with guidance on how they can support the implementation of coaching and mentoring activity in organisations.

Learning outcomes

  1. Understand the nature, purpose and benefits of coaching and mentoring in organisations.
  2. Understand the different ways coaching and mentoring can be implemented in organisations.
  3. Be able to support the implementation of coaching and/or mentoring programmes within an organisation.

Assessment criteria

Learning outcomes The learner will: Assessment criteria The learner can:
  Understand the nature, purpose and benefits of coaching and mentoring in organisations. 1.1 Differentiate between the concepts of coaching and mentoring. 1.2 Assess the benefits of coaching and mentoring for different stakeholders in organisations.  
  Understand the different ways coaching and mentoring can be implemented in organisations.   2.1 Assess the different types of coaching and mentoring that can be implemented within organisations. 2.2 Evaluate the role of line managers within coaching and mentoring.
  Be able to support the implementation of coaching and/or mentoring programmes within an organisation.   3.1 Assess the factors which need to be considered when implementing coaching and mentoring in organisations. 3.2 Make justified recommendations for how coaching and mentoring activities could be developed and implemented. 3.3 Contribute to the development of coaching and mentoring in an organisational context.

Your task

You have been asked by an organisation which has recently diversified its business, to help with the implementation of a coaching and mentoring programme. You have been asked to provide a briefing paper to the executive team on current thinking around coaching and mentoring and some early ideas on how you might support them with implementing a robust programme of coaching and mentoring that meets their current and changing business needs.

You have met with the HR department to assess the situation and have discovered that there is no formal coaching and mentoring programme per se. Any coaching and mentoring that does occur is ad hoc. There are no qualified coaches and mentors in the organisation and line managers generally don’t see it as their role. There is a willingness to formalise coaching and mentoring in the organisation but uncertainty about how to go about it. Performance reviews in the organisation have identified the need for employees to develop better customer care and IT skills as a priority.

Activity 1 (1,950 words)

The executive team have requested a briefing paper as the basis for an initial discussion. In your brief you should include:

  • An explanation of the terms coaching and mentoring, their similarities and differences, their respective purposes and key benefits for different stakeholders. (AC 1.1, 1.2)
  • At least three different types of coaching and three different types of mentoring that can be implemented in organisations. (AC 2.1)
  • An evaluation of the role of line managers in coaching and mentoring. (AC 2.2)
  • At least five factors that need to be considered when implementing coaching and mentoring. (AC 3.1)

Activity 2 (1,950 words)

After your meeting with the executive team, you have been asked to provide them with a summary of your assessment of the current coaching and mentoring arrangements and advice going forward. In your report you should outline:

A set of recommendations based on your assessment (AC 3.2)

You should then either provide:

  1. A summary of how you could contribute to the further development of coaching and mentoring in their organisation. (AC 3.3)
    OR
  2. A set of justified recommendations for the scenario in the assessment brief of approximately 1300 words plus a signed witness testimony of approximately 650 words from a manager who can confirm how you supported the organisation with the further development of coaching and/or mentoring (AC3.3)

Evidence to be produced/required

Activity 1: An executive brief of approximately 1950 words.

Activity 2

A set of justified recommendations and support proposal of approximately 1950 words.
OR
A witness testimony (650 words) of how you have supported the implementation of coaching and/or mentoring within an organisation along with justified recommendations for the scenario in the assessment brief (1300 words)

You should relate academic concepts, theories and professional practice to the way organisations operate, in a critical and informed way, and with reference to key texts, articles and other publications and by using organisational examples for illustration.

All reference sources should be acknowledged correctly and a bibliography provided where appropriate (these should be excluded from the word count).Demonstrating evidence of wider reading through appropriate referencing will improve your answer and increase the likelihood of your work achieving a ‘Pass’.

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Submission Checklist

  1. Assignment Cover Sheet
  2. Briefing Paper (1950 words)
  3. Activity 2 (1950 words)  
  4. References/Bibliography
  5. Appendices (if any)
  6. Updated Development Plan
  7. Updated Key Learning Summary