Assignment Activity 

Assignment

AssignmentTutorOnline

Assignment Activity 

In order to understand this assessment you need to read the business plan, policies & procedures, employee handbook of the simulated business CoffeeVille. You can access to the relevant documentation at the website http://coffeeville.simulations.australiantrainingproducts.com.au/ .

For this assessment you have to pretend to be Michael Roux at the business “CoffeeVille”. The business is located at 3216 Collins Street Melbourne Vic 3000, and it is owned in equal parts by Emma and Rufus Belcastran.


In 2009 Emma and Rufus decided to open CoffeeVille; it provides high quality,
fair-trade coffee, hot and cold gourmet food and beverages, and a consistently
high-level of fast, expert, knowledgeable, and friendly service.

Due to the following situations:

–         an incredibly high demand for coffees during weekdays,

–         a staff function

–         the CoffeeVille anniversary,

Emma and Rufus have asked you to follow-up on certain recruitment needs.

Before continuing the project, please, refer to the CoffeeVille policies and procedures you can find at the following internet address:

http://coffeeville.simulations.australiantrainingproducts.com.au ; locate the intranet and click on Policies & Procedures.

They nominated you for the recruitment, selection and induction of three vacant positions. They are:

A.  An all-rounder for everyday café duties;

CoffeeVille has the need of hiring a new staff member able to make sandwiches, have knowledge in coffee-making and able to manage the till. Having a look at the business plan you realise that the position will be continuous. An all-rounder.

     (assessor to clarify what tasks an “All-rounder” performs for this particular case)

B.  A barista for a function organised for the anniversary of CoffeeVille

The function organised for the anniversary is forecast to have a minimum of 1200-1300 coffees made in 4 hours. There is the need of at least one more barista to make up for the increased demand. This barista is not needed after the function.

C.  A busboy/busgirl for the staff party

Organised for an afternoon within 3 weeks from ________________. (assessor to establish date)

The staff party has $2’000.00 allocated. After having checked the menu and all other expenses you have only $ 20.00 left for the busboy/busgirl.

Remember! The positions can be Full-TimePart-TimeCasual, or Volunteer.
If you have concerns you can always ask your trainer and/or consult this link: 
www.fairwork.gov.au/employee-entitlements

You trainer/assessor will be able to provide you with a clearer indication of what an all-rounder, a barista and a runner are.